Solutions · D2C & E-commerce

Recover carts, confirm orders, and turn buyers into repeat customers

Online stores lose revenue to abandoned carts, COD returns and one-time buyers. WhatsMarketing recovers carts on WhatsApp, confirms COD orders with an AI call to cut returns, sends order and delivery updates, and brings customers back — across your store, Instagram, Facebook and website, all in one inbox.

3-day free trial

Recovered abandoned cart
WM WhatsMarketing online
Your cart’s still waiting 🛒 — complete your order?
Is there any discount?
Yes! Here’s 10% off, valid today 🎉
Sound familiar?

Traffic comes in — revenue leaks out

Carts get abandoned at checkout — and you never hear from the buyer again.

COD orders turn into returns and inflated failed-delivery costs.

Customers message asking “where’s my order?” faster than the team can reply.

First-time buyers buy once and never come back.

~10 sec

cart nudge

24×7

order support

11+

languages

1

inbox for every channel

Voice AI

Hear Ritu confirm a COD order

A COD order verified in seconds — before it ships.

R

Ritu · AI Agent

Tap play to hear a sample

Ritu Hi, this is Ritu from [your company] — I'm calling to confirm your cash-on-delivery order. Is now a good time?
Customer Yes, that's right.
Ritu Great — one set of two items, delivering to your address this week. Shall I confirm it for dispatch?
Customer Yes, please confirm.
Ritu Done — it's confirmed. You'll get tracking on WhatsApp shortly. Thank you for shopping with us!
Automations

Automations that grow online revenue

Cart abandoned
WhatsApp recovery nudge + offer
COD order placed
AI confirmation call to cut returns
Order shipped
Tracking & delivery updates on WhatsApp
Delivered
Review request + reorder offer
Browsed, didn’t buy
Retargeting message
Repeat-buyer segment
Loyalty / restock broadcast
Capabilities

Built for D2C & e-commerce

Abandoned-cart recovery

Win back checkouts with timely WhatsApp nudges.

COD confirmation calls

Verify COD orders with an AI call to cut failed deliveries.

Order & delivery updates

Automatic tracking and status on WhatsApp.

Review & reorder flows

Turn one-time buyers into repeat customers.

Store integrations

Connect your store, catalogue and payments.

One inbox + CRM sync

Every channel in one place; orders and call outcomes synced to your CRM.

In practice

A launch day for an online brand

A new product drops and ad traffic floods the store. Carts that stall at checkout get an automatic WhatsApp nudge with a time-boxed offer — and a chunk of them convert. Every COD order triggers a quick AI confirmation call, so fewer parcels come back. Buyers get tracking and delivery updates without a single manual message, and a week later a review-and-reorder flow brings them back. Revenue per visitor goes up without adding headcount.

Illustrative example.

Pricing

Messaging from ₹6,999 · Voice AI from ₹3/min

Messaging and Voice AI are billed separately — run one or both.

FAQ

D2C & e-commerce questions, answered

Does it recover abandoned carts?

Yes — it sends timely WhatsApp recovery nudges, with an optional offer, when a checkout stalls.

Can it reduce COD returns?

Yes — an AI confirmation call verifies each COD order before dispatch, cutting failed deliveries.

Does it send order and delivery updates?

Yes — order confirmation, tracking and delivery status go out on WhatsApp automatically.

Is Voice AI included in a messaging plan?

No — Messaging and Voice AI are separate subscriptions, billed independently. Run one or both.

Turn more visitors into repeat buyers.

Free onboarding and setup — live in days.

Book a demo