Privacy Policy

This Privacy Policy explains how Uttam Solution, operating as WhatsMarketing (GSTIN 24FMOPS3881N1Z1) (“WhatsMarketing”, “we”, “us”), collects, uses, shares and protects information of users of https://whatsmarketing.in and our services — both those who browse (“Visitors”) and those who register to use our services (“Authorized Customers”). We act as the data controller for the personal data described here.

1. Our approach and your rights

We aim to align our practices with the Digital Personal Data Protection Act, 2023 (India) and applicable data-protection principles. Subject to law, you may request access to, correction of, or erasure of your personal data, and you may raise a grievance, using the contact details below.

2. Information we collect

Personally Identifiable Information (“PII”) is data that can identify, contact or locate an individual — such as name, address, phone number, email address, IP address, location and browser details. It does not include anonymous or aggregated data not connected to an identified individual. We may collect basic profile information from all Visitors. For Authorized Customers, we additionally collect information such as name, address, phone number, email address, IP address, location, browser details and business details, as well as the contacts and content you upload to operate your messaging and calling campaigns.

3. How we use information

We use PII to provide, operate, customize and improve the services, to fulfil and respond to your requests, to process transactions, and to send you communications relevant to the services (such as service updates and, where permitted, offers). We may use login information — such as IP addresses, ISPs and browser types — to analyse trends, administer the site, and gather broad demographic information.

4. Sharing and third-party processors

We share personal data only as needed to operate the services, including with Third-Party Providers such as Meta (WhatsApp/Instagram/Facebook), payment gateways, analytics providers (for example, Google Analytics), hosting providers, third-party voice and telephony infrastructure providers, and CRM tools. These providers process data under their own terms, and we do not control their use of it. We may also disclose information to comply with legal obligations or to protect the rights, property or safety of our users or others. We may share aggregated or demographic information that does not identify an individual with vendors and partners.

5. Cookies and analytics

We use cookies to understand Visitor preferences and to protect Authorized Customers (for example, automatically logging users out after a period of inactivity for security). We use Google Tag Manager and Google Analytics, and Google and Meta remarketing pixels/cookies, to measure usage and to reconnect with people who have visited the site, so that relevant ads may be shown across third-party sites.

6. Storage, retention and security

PII is stored with access limited to qualified personnel who need it for specific tasks. Sensitive information such as payment-card numbers is protected in transit and is not stored by us. Data is primarily stored and processed in India. We retain personal data only as long as necessary for the purposes described or as required by law. While we apply strong security measures, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. International users

We serve businesses in India and the UAE. Regardless of where you access the services, your personal data may be processed and stored in India.

8. Your choices, correction and deletion

You may opt out of unsolicited communications by following the instructions in our emails or by contacting us. You may update or correct your PII by contacting us. You may request deletion or deactivation of your PII; some residual information may remain in backups, and deactivated PII will not be sold, transferred or otherwise used.

9. Grievance / data-protection contact

For privacy questions, access/correction/erasure requests or grievances, contact our grievance officers at laksh@whatsmarketing.in or dilip@whatsmarketing.in, or email support@whatsmarketing.in.

10. Children

The services are not directed to or intended for use by minors, and access is prohibited to individuals covered by COPPA.

11. Changes and links

We will post any changes to this Privacy Policy on this page. If a change could result in disclosure of previously protected PII, we will take reasonable steps to notify affected individuals. The site may contain links to other websites whose privacy practices differ from ours; we encourage you to review their policies.

12. Contact

Uttam Solution (operating as WhatsMarketing) — GSTIN 24FMOPS3881N1Z1. Registered office: Shail Complex, 409, Chimanlal Girdharlal Rd, behind Girish Cold Drinks, Mithakhali, Navrangpura, Ahmedabad, Gujarat 380006. Email: support@whatsmarketing.in. Support: https://support.whatsmarketing.in.